Introduction
At Deck Plus® Screws, Wood Screws, Composite Screws (deckplus.shop), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make a purchase from us.
Please take a moment to familiarize yourself with our privacy practices. By visiting our website, you agree that your personal information will be handled as described in this Policy.
Collection of Information
Information You Provide Directly to Us
We collect information you provide directly to us when you make a purchase, fill out a form, subscribe to our newsletter, participate in a contest or promotion, communicate with us via third-party sites and services, or otherwise communicate with us. For example:
- Order Information: When you make a purchase from us, we collect your name, email address, phone number, billing address, shipping address, and payment card information. This allows us to complete your transactions and contact you about your orders.
- Account Registration: If you register for an account on our website, we collect your name, email address, phone number, and password. This allows us to create and manage your account.
- Newsletters: If you sign up to receive our newsletters, we collect your email address.
- User Content: If you submit reviews, comments, photos, videos, or other user-generated content, we collect that information. This allows us to feature customer content as part of the shopping experience.
- Communications: If you contact us directly, we collect information about your communication and any information you choose to provide. This allows us to respond to you and address your needs.
Information Collected Automatically
We also automatically collect information about your visit to our website through cookies and other technologies. For example:
- Log Files: Our servers automatically record information such as your IP address, browser type, operating system, referring URLs, pages visited, links clicked, user interactions, and other usage data. We use this information for security, analytics, and performance monitoring.
- Cookies: Cookies are small text files placed in your browser to store your preferences and facilitate certain functionality. We use cookies to recognize you and your device(s) and provide a customized experience. You can control your cookie settings through your browser.
- Web Beacons: We use web beacons, pixel tags, and other similar technologies to count visitors and understand usage and campaign effectiveness. We also use them in emails to help us track responses, performance, and engagement.
- Embedded Scripts: We use embedded scripts to provide additional functionality and track usage data. Embedded scripts allow us to recognize your device to provide a customized experience without placing a cookie.
We use analytics services, including Google Analytics, to help us understand how our website is being used. These services use cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. This information allows us to improve our services and your experience. You can learn more about Google’s practices at https://policies.google.com/privacy/partners.
Use of Information
We use the information we collect for legitimate business interests, including:
- Fulfilling Orders: To complete transactions, communicate about orders, and provide related customer service.
- Account Management: To create and manage your online account, and authenticate you when you sign in.
- Communications: To send transactional and promotional emails, newsletters, surveys, product alerts, and other communications according to your preferences.
- Advertising: To deliver relevant online advertising, determine ad effectiveness, and provide advertising reporting. This includes using your information to serve targeted ads to you elsewhere online.
- Analytics: To analyze usage of our website and improve our services, performance, and user experiences.
- Security: To detect, investigate, and prevent fraud, security breaches, and other harmful activity.
- Legal Compliance: To comply with legal obligations and assert legal rights, such as enforcing our Terms of Service.
- Marketing: To identify and implement promotional strategies that may be of interest to you, display targeted offers, and serve relevant ads to you elsewhere online based on information such as your activity on our site. This may include creating custom audiences and look-alike audiences.
We only process your information as necessary to fulfill contractual obligations with you, with your consent, in our legitimate interests as outlined here, and as permitted by applicable laws.
Disclosure of Information
We do not sell personal information. However, we share information with third parties who help us operate and market our website:
- Service Providers: We work with third-party service providers who help us operate, provide, maintain, deliver, and improve our Services. These third parties may have access to or process your information as part of providing those services for us. Generally, these third parties are contractually restricted from using your information for any other purpose.
- Advertising Partners: We work with third-party advertising companies to serve ads, provide and measure ad performance, and build target audiences for advertising. These third parties may have access to or process your information for this purpose. Tracking technologies like cookies help us learn more about your interests and serve relevant ads to you elsewhere online.
- Social Media Platforms: We have presences on social media platforms like Facebook, Instagram, Twitter, LinkedIn, YouTube, Pinterest etc. Any information, communications, content, or materials you submit to us via social media will be subject to the platform’s privacy policy and terms of use.
- Business Transfers: If we are acquired by another company, go out of business, or divest part of our business, your information may be disclosed and/or transferred to the new owners as part of the transaction.
We may also disclose your information if required to do so by law or compelled in legal proceedings, to enforce our policies or contracts, or to protect the rights, property or safety of us, our users, or others.
Our website may contain links or connections to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of such third parties. Please be aware that any information you provide on or to third-party sites or services is provided directly to the operators of those services and is subject to those operators’ policies, if any. We encourage you to read the privacy policies of any third parties before providing them with personal information.
Data Retention
We retain your personal information for as long as needed to fulfill the purposes for which we collected it, including to meet any legal, accounting, reporting, or other obligations.
Factors we consider in determining retention periods include:
- Legal obligation(s) to retain data for a certain period of time;
- Statute of limitations under applicable law(s);
- (Potential) disputes, claims or investigations that require retaining relevant data; and
- Guidelines issued by relevant data protection authorities.
After it is no longer necessary for us to retain your information, we will delete or anonymize it.
Your Data Rights and Choices
You have certain rights with respect to your personal data, subject to applicable exemptions and limitations. These include:
- Access: You can request more information about the personal data we hold about you and request a copy of such data.
- Correction: If any of the personal data we hold about you is inaccurate or incomplete, you can request that we correct or supplement it.
- Deletion: You can request that we delete personal data that we hold about you, subject to certain exemptions.
- Portability: You can ask us to provide a copy of certain personal data that you have provided to us in a commonly used machine-readable format or ask us to transmit it to another controller.
- Restriction of Processing: You can ask us to restrict further processing of your personal data (other than simply storing it), subject to certain exemptions.
- Object to Processing: You can object to any processing of your personal data that we do based on our legitimate interests or for direct marketing.
- Withdraw Consent: If we processed any personal data based on your consent, you can withdraw that consent. Withdrawing consent will not affect prior processing.
- Submit Complaint: You have the right to lodge a complaint against us regarding our privacy practices with the data protection authority in your country of residence.
To make a request, please contact our Data Protection Officer. We will respond to requests within the time periods required by law, generally 30 days from when we receive your request.
You also have choices with respect to cookies and interest-based advertising. For more information, please see our Cookie Policy.
Privacy of Minors
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from anyone under 16 without parental consent. If we learn we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information. If you believe we have mistakenly or unintentionally collected personal information of a minor without appropriate consent, please notify us.
Data Security and Breach Notification
We use reasonable organizational, technical, and administrative measures to protect personal data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.
If we learn of a security breach involving potentially personally-identifiable information, we will attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice on our website or send email to the primary email address specified in your account. For this reason, it is important to keep your contact information with us current. Required or advisable notice may be delayed or barred where, in our sole discretion, we believe notification would jeopardize an investigation or user security.
Privacy Policy Updates
We reserve the right to make changes to this Privacy Policy from time to time. Please check back periodically for updates. Continued use of our Services after any changes to this Privacy Policy constitutes your consent to the changes. Material changes will be highlighted in the updated Privacy Policy.
How to Contact Us
If you have any questions about our Privacy Practices or this Policy, please contact our Data Protection Officer at:
Privacy Officer
[email protected]
Effective Date: This Privacy Policy was last updated on June 24, 2022 and is effective as of that date.